As the pace of innovation continues to accelerate, it is increasingly impossible for legacy software vendors to maintain pace. Professional services organizations are pushed to the brink as they attempt to fill product gaps only to find that they are further and further behind the innovation curve. Customer frustration is increasing as these projects never end, product innovation never comes, and maintenance costs continue to increase.
Open Source, free of the legacy baggage and bureaucracy of their traditional competitors, is the only model that can keep pace with the accelerating rate of change in the industry. In fact, Open Source is the disruptive force that continues to break-down legacy paradigms and offer new and disruptive solutions. As commercialization of Open Source is inevitable, the key is remaining true to the principals of open source while providing customers the innovation and value they desperately desire.